🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of high-touch customers as their day-to-day contact, promoting adoption of Compass technology and providing essential marketing support. You'll partner with the Onboarding team to welcome new customers and serve as a mentor to junior coordinators. This role is 100% in-office in Beverly Hills, CA.

🎯 What You'll Do

• Manage a portfolio of high-touch customers via calls, emails, and in-person meetings
• Promote adoption of Compass technology through 1:1 support and training
• Provide marketing support from templates and liaise with specialists
• Partner with Onboarding team on strategy and logistics

📋 Requirements

• 2-3 years of experience in customer service, training, or operations
• Previous experience with enterprise technology (Zendesk, Salesforce, Confluence)
• Ability to establish credibility with key decision-makers
• Strong problem-solving and analytical skills

✨ Nice to Have

• Previous experience in real estate
• Experience with live or virtual training

🎁 Benefits & Perks

• 💰 Incentive programs including cash, equity, or commissions
• 🏖️ Paid vacation, holidays, sick time, parental leave, recharge leave
• 🏥 Medical, dental, vision, telehealth, life, disability insurance
• 🏦 401(k) plan and flexible spending accounts
• 🐾 Pet insurance and caregiver referral network

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min