💼 About This Role

You'll manage a portfolio of high-value merchant accounts in the payments and fintech ecosystem, driving revenue growth and optimizing performance. You'll act as a trusted advisor, identifying upsell opportunities and collaborating with cross-functional teams. This role offers global exposure to international clients in a fast-moving environment.

🎯 What You'll Do

• Manage and grow a portfolio of strategic merchant accounts
• Identify upsell and cross-sell opportunities through data analysis
• Conduct quarterly business reviews with key stakeholders
• Monitor payment KPIs and proactively address performance issues

📋 Requirements

• 4+ years in Account Management or Customer Success in FinTech/Payments
• Strong understanding of payment ecosystems and transaction flows
• Proven ability to drive revenue growth through upselling and cross-selling
• Advanced analytical skills to interpret transaction data

✨ Nice to Have

• Experience with KPIs like conversion and approval rates
• Ability to collaborate across technical and non-technical teams
• High emotional intelligence and organizational skills

🎁 Benefits & Perks

• 💰 Performance-based incentives
• 🌍 Global exposure to international clients
• 📈 Strong career growth opportunities
• 🤝 Collaborative, product-driven culture
• 🛠️ Cross-functional collaboration with experienced teams

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Case Study / Presentation· 60 min