Description

You will produce clear, accurate documentation for complex software and hardware systems, working with engineers and stakeholders to create technical documents. This role involves translating complex concepts into digestible materials and supporting government missions through effective communication.

Requirements

• Minimum 7 years of experience
• Bachelor's Degree; or equivalent experience in leu of degree
• Experience reviewing, analyzing, and evaluating user needs to create systems solutions that support overall business strategies
• Experience developing technical diagrams, graphics, roadmaps, etc.
• Ability to understand and distill complex technical concepts into digestible materials/products
• Ability to document system requirements, define scope and objectives, and creates system specifications that drive system development and implementation
• Function as a liaison between IT and users and have both business and technical expertise
• Typically reports to a manager or head of a unit/department

Responsibilities

• Translate complex technical concepts into clear, concise written content and visual materials
• Develop and maintain system documentation, technical diagrams, SOPs, and user guides
• Create and update technical roadmaps, workflows, and other visual artifacts to support planning and communication
• Collaborate with engineers, analysts, and project managers to gather and refine technical requirements
• Produce communication materials for senior government stakeholders, both technical and non-technical
• Ensure all documentation aligns with project goals, client expectations, and security classification requirements
• Support the development of briefing materials and reports used in recurring client engagements
• Work independently to manage documentation tasks and deliverables under tight deadlines