18h ago

IT Operations Manager

London

$85k-$115k / yearest.

full-timemedia

🛠 Tech Stack

💼 About This Role

You'll serve as the sole IT lead for our San Francisco and Los Angeles offices, managing everything from end-user support and device management to identity and access management and security compliance. You'll keep the office running smoothly with full ownership and autonomy.

🎯 What You'll Do

  • Maintain and manage IT infrastructure including devices, networks, and SaaS services
  • Troubleshoot and resolve hardware, software, and connectivity issues rapidly
  • Administer Okta identity provider including provisioning, SSO, and MFA
  • Manage office network infrastructure and conference room AV systems

📋 Requirements

  • 5+ years of experience in IT system administration or IT operations
  • Hands-on experience with macOS and Windows endpoint management in enterprise environments
  • Proficiency with MDM platforms (Jamf, Intune, or similar)
  • Experience administering identity providers (Okta, Azure AD, or similar)

✨ Nice to Have

  • Experience in AdTech or data-driven industries
  • Relevant certifications (Jamf, Okta, CompTIA, ITIL)
  • Scripting skills in Bash, PowerShell, or Python

🎁 Benefits & Perks

  • 🏖️ Flexible PTO
  • 🏥 Health insurance
  • 💻 Mac or PC laptop
  • 📚 Professional development budget
  • 🍕 Office snacks and drinks
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