8h ago
Operations Training Lead
Niamey, Niger
โจ $45k-$65k / yearest.
full-timeseniorfinance
๐ Tech Stack
๐ผ About This Role
You'll lead training strategy and execution for Wave's agent network in Niger, ensuring high-quality support and operational excellence. You'll identify training gaps through data-driven insights and translate content into French and English. This role offers the chance to shape financial inclusion across Africa.
๐ฏ What You'll Do
- Lead training needs assessments for agent network
- Translate training materials into English and French
- Execute and facilitate training sessions for teams
- Evaluate training effectiveness and gather feedback
๐ Requirements
- Fluent in French, English, and local languages
- 5+ years managing training or agent network
- Proficient in digital training tools (Google Sheets, Slack)
- Experience facilitating group learning events
โจ Nice to Have
- Master's degree in a related field
- Prior teaching or training admin experience
๐ Benefits & Perks
- ๐๏ธ Competitive salary with transparent formula
- ๐ฅ Generous health insurance for you and dependents
- ๐ถ 26 weeks parental leave for mothers, 4 for fathers
- ๐ฝ๏ธ Free food and beautiful office space
- ๐ฑ Airtime reimbursement
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 60 min
- 3Technical/Strategy Interviewยท 60 min
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