8h ago

Operations Training Lead

Niamey, Niger

โœจ $45k-$65k / yearest.

full-timeseniorfinance

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead training strategy and execution for Wave's agent network in Niger, ensuring high-quality support and operational excellence. You'll identify training gaps through data-driven insights and translate content into French and English. This role offers the chance to shape financial inclusion across Africa.

๐ŸŽฏ What You'll Do

  • Lead training needs assessments for agent network
  • Translate training materials into English and French
  • Execute and facilitate training sessions for teams
  • Evaluate training effectiveness and gather feedback

๐Ÿ“‹ Requirements

  • Fluent in French, English, and local languages
  • 5+ years managing training or agent network
  • Proficient in digital training tools (Google Sheets, Slack)
  • Experience facilitating group learning events

โœจ Nice to Have

  • Master's degree in a related field
  • Prior teaching or training admin experience

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Competitive salary with transparent formula
  • ๐Ÿฅ Generous health insurance for you and dependents
  • ๐Ÿ‘ถ 26 weeks parental leave for mothers, 4 for fathers
  • ๐Ÿฝ๏ธ Free food and beautiful office space
  • ๐Ÿ“ฑ Airtime reimbursement

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3Technical/Strategy Interviewยท 60 min
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