Tech Stack

Description

As a Technical Account Manager at Stripe, you will build trusted relationships with key stakeholders, provide strategic consultations, and help optimize technical operations for Stripe's largest users. You will collaborate cross-functionally to deliver solutions and drive global growth.

Requirements

• 5+ years enterprise-level client-facing experience
• Strong communication skills in English and Spanish
• Ability to lead complex integration conversations
• Familiarity with APIs and SQL
• Technical troubleshooting skills

Responsibilities

• Provide Gold Standard Experience to key stakeholders
• Work with Operations team to enable Gold Standard Experience across user-facing teams
• Foster long-term user relationships and loyalty
• Work cross-functionally to implement operational solutions (fraud, disputes, product adoption, global expansion)
• Lead user-facing meetings in person and via video chat