💼 About This Role

You'll lead the store team, ensuring financial health and a culture aligned with Philz' core values. Your impact is creating an inclusive environment where team and customers feel welcomed. This role stands out with a focus on community and personal growth.

🎯 What You'll Do

• Lead and develop team members to deliver exceptional customer service
• Maximize store financial performance through revenue and cost management
• Set goals, manage performance, and hold team accountable
• Partner with recruiter to attract and retain diverse talent

📋 Requirements

• 3+ years managing a fast-paced, high-volume customer service business
• Proven experience in P&L oversight and cost management
• Food Manager certification (or obtain within 30 days)
• Ability to lift up to 50 pounds and stand for long periods

✨ Nice to Have

• Experience in food service or retail setting
• Proven ability to recruit and retain a team
• Strong organizational and time management skills

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision insurance
• 💰 401(k) with company match
• 🏖️ Paid vacation and sick time
• ☕ Free drinks and discounted beans
• 📈 Opportunities for growth and advancement

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Phone Screen· 30 min
3. 3In-Person Interview· 1 hour
4. 4Offer· 1 week