💼 About This Role

You'll manage a book of enterprise customers for Stripe's financial infrastructure platform. You'll deliver proactive workshops, business reviews, and payments insights to drive user success and retention. This role offers direct impact on company growth through post-sales lifecycle management.

🎯 What You'll Do

• Partner with account executives and technical account managers on post-sale engagements
• Manage account health including performance, adoption, and renewals
• Serve as trusted payments advisor by delivering industry insights
• Perform business reviews to align on priorities and optimize value

📋 Requirements

• 4+ years of experience in client-facing enterprise relationship management
• Strong business sense and understanding of user’s business drivers
• Track record of leading technical conversations and persuading action
• Analytical skills with excellent organizational and time management

✨ Nice to Have

• Experience with technical products
• History of success in consulting or technical account management
• Proven track record of achieving targets in a sales setting

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 60 min