🛠 Tech Stack

💼 About This Role

You'll join a globally distributed engineering and support organization delivering enterprise-grade WordPress solutions to world's largest brands. You'll serve as a key escalation point for advanced support issues, debugging complex technical challenges and ensuring platform stability. This role offers strong career growth and meaningful technical ownership in a highly collaborative, open-source-driven environment.

🎯 What You'll Do

• Deliver advanced technical support via ticketing and calls
• Investigate and resolve complex WordPress issues
• Perform in-depth debugging using logs and monitoring tools
• Contribute to documentation and knowledge resources

📋 Requirements

• Strong hands-on experience with WordPress
• Proficiency in PHP, JavaScript, HTML, and CSS
• Experience in customer-facing technical support
• Knowledge of REST APIs, HTTP, DNS, and Git

✨ Nice to Have

• Familiarity with WooCommerce or Gutenberg
• Experience with reverse proxies
• Enterprise-level WordPress hosting environments

🎁 Benefits & Perks

• 🏡 Fully remote work
• 💰 Competitive salary with transparent compensation
• 🏖️ Open vacation policy
• 📈 Continuous learning opportunities
• 🌍 Global enterprise customers

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical interview· 60 min
3. 3Offer· N/A