1d ago
Customer Experience Manager
Remote - USA (TOLA region)
$109.6k-$122.4k / year
full-timemid Remotecybersecurity
๐ผ About This Role
You'll act as a trusted advisor for strategic customers, ensuring robust cloud security practices and driving adoption of Wiz solutions. Your impact will help the world's largest enterprises accelerate their cloud journey securely.
๐ฏ What You'll Do
- Own strategic projects focused on cloud security with cross-functional teams.
- Build relationships with customer stakeholders up to CISO level.
- Guide customers through Wiz adoption stages, emphasizing cloud security.
- Identify and pursue cloud security opportunities with account team.
๐ Requirements
- 5+ years of experience in customer-facing strategic roles (CSM, AE, PM).
- Proven track record with Fortune 100 customers using cloud-based technology.
- Deep understanding of Security SaaS offerings and pricing models.
โจ Nice to Have
- Experience in cloud security or cybersecurity.
- Familiarity with cloud platforms (AWS, Azure, GCP).
- Project management certification (PMP, Scrum).
๐ Benefits & Perks
- ๐๏ธ Flexible PTO plus 11 paid holidays
- ๐ฅ Medical, dental, vision insurance
- ๐ฐ 401(k) Retirement Savings Plan with employer match
- ๐ Home Office Setup reimbursement
- ๐ถ Paid parental and pregnancy leave
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Phone Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Panel Interviewยท 60 min
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