Tech Stack

Description

You will support global training operations by managing LMS-driven processes, customer communication, and coordination activities. You'll handle registrations, certifications, scheduling, reporting, and gap analysis, while contributing to process improvements and adoption of automation.

Requirements

• Bachelor's degree or equivalent experience in training operations or administration
• Hands-on experience with Learning Management System (LMS) in operational role
• Strong attention to detail and operational accuracy
• Excellent written communication skills in English
• Proficiency in Microsoft Office, especially Excel

Responsibilities

• Support global customers, partners, and internal teams with training registrations and queries
• Manage end-to-end training coordination, including scheduling, enrolments, approvals, and user records in LMS
• Respond to LMS-related queries (account status, access issues, routine admin)
• Generate operational reports and support training gap analysis
• Contribute to process improvements and adoption of automation/AI tools