💼 About This Role

You'll manage the day-to-day operations of an HVAC service location, including dispatching technicians and resolving customer concerns. Your leadership will ensure operational efficiency and help achieve revenue goals. This role offers competitive compensation and growth opportunities with a stable 35-year-old company.

🎯 What You'll Do

• Oversee dispatch, customer service, and administrative teams
• Recruit, train, and supervise office and field staff
• Manage work schedules and daily assignments
• Resolve customer complaints and ensure timely service

📋 Requirements

• 3+ years of management experience
• 3+ years of customer service experience
• 2+ years of dispatch experience
• HVAC industry experience preferred

✨ Nice to Have

• Experience with Service Titan software
• Warehouse/inventory management experience

🎁 Benefits & Perks

• 💰 Competitive Compensation ($70k-$110k)
• 🏥 Health, Dental, Vision insurance (family coverage)
• 🏖️ Paid Vacation & Holidays
• 📈 401(k) with Company Match
• 🛡️ Life Insurance & Disability Insurance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Interview with Regional Manager· 1 hour
3. 3Onsite meeting· 1 hour

🚩 Heads Up

• Job description lists responsibilities across multiple roles (dispatch, admin, customer service)
• Requirements list contradictory years (e.g., 4 years dispatching vs 2 years in qualifications)