🛠 Tech Stack

💼 About This Role

You'll perform specialized administrative processes within the Servicing Operations Department, managing customer disputes, total loss claims, and bankruptcy support. Your work directly improves the customer experience and process efficiency. Join a growing company with a collaborative culture and great benefits.

🎯 What You'll Do

• Resolve customer disputes and manage total loss claims
• Provide feedback on process efficiency to management
• Assist in training and supporting new associates
• Cross-train on departmental activities like indexing documents

📋 Requirements

• High School diploma or equivalent required
• 1+ year experience in a relevant customer service role
• Proficient in Microsoft Office and standard business applications

✨ Nice to Have

• Experience in the automotive industry
• Associate degree or higher

🎁 Benefits & Perks

• 🏖️ Paid Time Off including holidays and volunteer time
• 💰 401K with employer match and immediate vesting
• 🏥 Medical, dental, vision and supplemental insurance
• 🎓 Tuition Reimbursement
• 👶 Parental Leave

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 15 min

🚩 Heads Up

• Remain stationary up to 100% of work day requirement