22h ago
Call Center Representative
Doral, Florida
โจ $30k-$35k / yearest.
full-timehealthcare
๐ Tech Stack
๐ผ About This Role
You'll proactively contact patients to schedule their first appointments at Centrum Health medical centers, converting outreach into care. Your work directly impacts patient engagement and access to primary care. This role offers the chance to grow in a value-driven healthcare environment.
๐ฏ What You'll Do
- Conduct outbound calls to assigned patient lists from health plans
- Schedule first-time patient appointments at designated medical centers
- Overcome objections professionally and encourage participation in care
- Document call outcomes accurately in company systems
๐ Requirements
- Minimum 1 year of sales or call center experience
- Strong communication and persuasion skills
- Basic computer proficiency
- Goal-oriented with strong follow-up discipline
โจ Nice to Have
- Bilingual English/Spanish
- Healthcare outreach or appointment-setting experience
- Experience with Genesys Cloud dialer
๐ Benefits & Perks
- ๐๏ธ Full time with Benefits
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 15 min
- 2Interview with Managerยท 30 min
- 3Offerยท 1 day
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