1d ago

Customer Service Delivery Advocate

Albany, NY

$39.5k-$43.7k / year

full-timemidretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers and complete paperwork in our tracking system. You'll be the face of Carvana, reintroducing happiness into the car-buying process. Performance-based pay increases and fast track advancement set this role apart.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customer locations using a car hauler
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and track in system
  • Inspect hauler to ensure safe operation

๐Ÿ“‹ Requirements

  • 2+ years of customer-facing experience
  • Ability to obtain a Notary within 90 days
  • Physically perform tasks including lifting 50 lbs
  • Valid driver's license with clean driving record

โœจ Nice to Have

  • Experience with vehicle delivery or logistics
  • Notary certification
  • Chauffeur's license (in certain states)

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Generous PTO (13 days first year, 20 thereafter)
  • ๐Ÿฅ 100% Company Paid Healthcare premiums plus dental and vision
  • ๐Ÿ“ˆ Performance-based pay increases up to $21/hr
  • ๐Ÿ’ฐ 401(k) with Carvana match
  • ๐ŸŽ“ Tuition reimbursement or student loan repayment

๐Ÿ“จ Hiring Process

Estimated timeline: 1-3 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2On-site Interviewยท 1 hour
  3. 3Offerยท 1 hour

๐Ÿšฉ Heads Up

  • Role mixes delivery driving with physical labor and paperwork
  • Requires 7-day availability with rotating days off
  • Multiple state-specific license requirements in first weeks
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