19h ago

Customer Service Delivery Advocate

Duncan, SC

$35.4k-$39.5k / year

full-timemide-commerce

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers and complete paperwork for a leading automotive retailer. You'll drive repeat business through excellent customer experiences and have opportunities to boost your pay through performance. This role offers fast track advancement and 100% company paid healthcare.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers' doors using custom car haulers
  • Load and unload vehicles onto the hauler frequently
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler regularly to ensure safe operation

๐Ÿ“‹ Requirements

  • 2+ years of customer-facing experience
  • Valid driver's license with clean driving record
  • Ability to obtain a Notary within 90 days
  • Ability to lift 50 lbs and perform physical tasks

โœจ Nice to Have

  • Chauffeur's license (if in IL, MI, LA, MO)
  • Vehicle Verifier license (if in CA)

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Performance-Based Compensation with $0.50 raises every 90 days
  • ๐Ÿฅ 100% Company Paid Healthcare Premiums plus dental and vision
  • ๐Ÿ–๏ธ 13 days PTO first year, increases to 20 days
  • ๐ŸŽ“ Tuition Reimbursement or student loan repayment
  • ๐Ÿ“ˆ Carvana Shares and Employee Stock Purchase Plan

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Applicationยท 15 min
  2. 2Phone Screenยท 30 min
  3. 3Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • Requires 7 days/week availability with rotating days off
  • Shift is 11am-9pm, may not suit all schedules
  • Must obtain notary and possibly other licenses within 90 days
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