🛠 Tech Stack

💼 About This Role

You'll work closely with Enterprise customers to lead technical implementation, AI integration, and business process design. Your insights will directly shape product improvements and drive customer experience transformation.

🎯 What You'll Do

• Provide technical implementation support for Enterprise customers
• Design AI utilization and CRM operation tailored to customer workflows
• Integrate with APIs, webhooks, and external systems
• Collaborate cross-functionally with Sales, CSM, Product, and Engineering

📋 Requirements

• Enterprise customer-facing experience in SaaS or IT industry
• Experience structuring customer issues and proposing technical solutions
• Basic understanding of API and system integration
• Project management experience with internal and external stakeholders

✨ Nice to Have

• Experience implementing Enterprise SaaS solutions
• Experience with SQL, Python, or APIs
• Understanding of CRM/CX/AI domains

🎁 Benefits & Perks

• 📚 Unlimited book purchase for work-related books
• 🏋️ Wellness/Global Growth Allowance up to ¥20,000/month
• 🤖 AI Tool Allowance ¥10,000/month
• 🎓 External study group and conference support
• 🏖️ 120+ days annual holiday with summer vacation

📨 Hiring Process

Estimated timeline: 5-8 weeks

1. 1Document Screening· 1 week
2. 2Interviews (2-3 rounds)· 2-3 weeks
3. 3Reference Check· 1 week
4. 4Offer· 1 week