💼 About This Role

You'll lead localized CRM strategies across multiple international markets, adapting campaigns and engagement mechanics to regional player behavior. Your work will directly impact retention and long-term customer value through personalized player journeys. This role offers full relocation support to Valencia, Spain.

🎯 What You'll Do

• Define and execute localized CRM strategies across multiple markets
• Own the full player lifecycle including onboarding and churn prevention
• Develop market-specific CRM campaigns tailored to local audience behavior
• Build segmentation strategies based on player behavior and value

📋 Requirements

• 6+ years of CRM experience within iGaming
• 3+ years in a Lead position or 1+ as Head within iGaming
• Strong understanding of localized CRM strategies and regional player behavior
• Experience working across multiple international markets and GEOs

✨ Nice to Have

• Experience managing CRM teams and cross-functional stakeholders
• Deep understanding of CRM KPIs, retention, and lifecycle management

🎁 Benefits & Perks

• 📍 Relocation support to Valencia, Spain

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 60 min
3. 3Technical/Case interview· 60 min