Description

This role involves supporting clients by answering, logging, and troubleshooting incidents with professionalism, while monitoring hardware performance, diagnosing system issues, installing new hardware (e.g., RAM, disk drives), and replacing or cleaning parts according to manufacturer specifications.

Responsibilities

• Monitor computer hardware performance and diagnose system issues
• Install new hardware including RAM and disk drives
• Replace worn or defective parts
• Clean computer hardware according to manufacturer specs