4h ago

Technical Program Manager, Quality

San Francisco

$200k-$260k / year

full-timemidai-ml

🛠 Tech Stack

💼 About This Role

You'll drive the lifecycle of LLM projects at Sesame, bridging research and user-ready voice agents. Your core impact is transforming user feedback into technical evaluation datasets to improve real-world performance. You'll manage the quality loop across research and production teams.

🎯 What You'll Do

  • Manage end-to-end lifecycle of LLM projects from research to production.
  • Design objective metrics and datasets from subjective user feedback.
  • Implement technical evaluations into existing codebase pipelines.
  • Track feedback and ensure issues are resolved in subsequent iterations.

📋 Requirements

  • BS or MS in Computer Science or related technical field.
  • 3+ years managing LLM research or AI/ML product cycles.
  • Proficiency in Python for writing evaluation logic.
  • Solid technical understanding of LLMs and voice-based interfaces.

✨ Nice to Have

  • Prior experience with LLM-based voice products.
  • Experience integrating model evaluations into automated testing pipelines.
  • Familiarity with architectural challenges of low-latency conversational AI.

🎁 Benefits & Perks

  • 💰 401(k) max employer match: 3.5% of compensation
  • 🏥 100% employer-paid health, vision, and dental for you and dependents
  • 🏖️ Unlimited PTO and sick time
  • 💵 Flexible spending account with employer match up to $1,650/year (medical FSA)
  • 📈 Opportunity for competitive stock options
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