Description

You will be the face and voice of Opendoor, handling customer needs with integrity and empathy. You'll guide customers through the home-buying and selling process, resolve issues, and collaborate with internal teams to improve the customer experience.

Requirements

• Must be in office Monday, Tuesday, Thursday, and Friday
• Available to work evenings, weekends, and holidays
• Strong communication and active listening skills
• Solution-oriented with a bias towards action
• Coachable and adaptive in ambiguous environments

Responsibilities

• Handle customer needs with integrity, empathy, and efficiency
• Guide customers through the Opendoor home-buying and selling process
• Respond to calls from customers, agents, and partners
• De-escalate tough customer interactions
• Collaborate with internal teams to deliver a perfect customer experience