Tech Stack

Description

You will provide first-line IT support to employees locally and remotely, troubleshoot hardware and software issues, and manage technical onboarding and offboarding processes including account setup and access provisioning. This part-time role offers hands-on experience in a security-conscious, fast-moving environment with a focus on work-life balance.

Requirements

• 0–2 years of end-user IT support experience
• Hands-on experience with Okta, Google Workspace, Office 365, Zoom, Slack
• Basic understanding of IDP, Active Directory, and MDM services
• Understanding of macOS and Windows operating systems
• Excellent communication and customer service skills in English and Hebrew

Responsibilities

• Provide first-line IT support to employees locally and remotely
• Troubleshoot hardware, SaaS tools, software, network, and VPN issues
• Set up and maintain employee devices and accounts using MDM and IDP tools
• Manage onboarding and offboarding processes including orientation sessions
• Maintain meeting room technology and IT asset inventory