1d ago

Director, Client Experience

New York, NY

$135k-$155k / year

full-timesenior Hybridconsulting

💼 About This Role

You'll lead full-funnel advertising for a new account at a modern marketing agency. You'll drive client relationships and operational excellence across multidisciplinary teams. This role stands out for working at an award-winning agency that pairs data scientists with creatives.

🎯 What You'll Do

  • Lead full-funnel 360 advertising for a new account
  • Understand client's overall business objectives
  • Collaborate with Strategy, Social, Creative and Production teams
  • Oversee health and growth of client relationships

📋 Requirements

  • 10+ years of experience at an advertising agency
  • Experience leading top-tier client accounts
  • End-to-end project management experience
  • Orchestrating cross-functional project teams

✨ Nice to Have

  • Familiarity with Excel and research methodologies
  • Experience in fast-paced agency environment

🎁 Benefits & Perks

  • 🏖️ Unlimited PTO
  • 💰 401k with company matching, no vesting
  • 🎁 Annual bonuses
  • 🏥 Generous medical plan
  • 👶 Paid parental leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Panel Interview· 60 min
  4. 4Offer· N/A
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