1d ago
Client Service Manager
New York, New York, United States
$66.3k-$75k / year
full-timemidconsulting
πΌ About This Role
You'll lead onsite office operations across client locations, managing mailroom, print production, and inventory workflows. You'll mentor a team and ensure high service delivery standards. This role balances physical logistics with administrative oversight and team development.
π― What You'll Do
- Lead and mentor Client Service Associates on daily tasks
- Oversee outgoing shipments and large-scale bulk mailings
- Manage print queue for quality and timely delivery
- Coordinate inventory restocking and procurement reporting
π Requirements
- Experience in inventory management, print production, or mailroom operations
- Strong skills in Microsoft Excel and Word
- Ability to lift and move up to 40 lbs
- Proven ability to juggle shifting priorities and meet EOD goals
β¨ Nice to Have
- Problem-solving skills to identify bottlenecks
- Detail-oriented with precise record-keeping
- Collaborative leadership style
π Benefits & Perks
- π₯ Medical, Dental, Vision insurance
- π° 401k with matching
- ποΈ Paid Time Off
- π Education Discounts
- πΎ Pet Insurance
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter ScreenΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3OfferΒ· N/A
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