1d ago

Client Service Manager

New York, New York, United States

$66.3k-$75k / year

full-timemidconsulting

πŸ’Ό About This Role

You'll lead onsite office operations across client locations, managing mailroom, print production, and inventory workflows. You'll mentor a team and ensure high service delivery standards. This role balances physical logistics with administrative oversight and team development.

🎯 What You'll Do

  • Lead and mentor Client Service Associates on daily tasks
  • Oversee outgoing shipments and large-scale bulk mailings
  • Manage print queue for quality and timely delivery
  • Coordinate inventory restocking and procurement reporting

πŸ“‹ Requirements

  • Experience in inventory management, print production, or mailroom operations
  • Strong skills in Microsoft Excel and Word
  • Ability to lift and move up to 40 lbs
  • Proven ability to juggle shifting priorities and meet EOD goals

✨ Nice to Have

  • Problem-solving skills to identify bottlenecks
  • Detail-oriented with precise record-keeping
  • Collaborative leadership style

🎁 Benefits & Perks

  • πŸ₯ Medical, Dental, Vision insurance
  • πŸ’° 401k with matching
  • πŸ–οΈ Paid Time Off
  • πŸ“š Education Discounts
  • 🐾 Pet Insurance

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3OfferΒ· N/A
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