9h ago

Agent Experience Coordinator

Winchester, MA

$45.8k-$54.1k / year

full-timejuniorreal estate

🛠 Tech Stack

💼 About This Role

You'll be the welcoming face of our Winchester office, ensuring smooth daily operations and a world-class experience for agents. Your core impact is supporting agents with Compass tools, marketing requests, and office needs. This role is 100% in-office in Winchester, MA.

🎯 What You'll Do

  • Welcome guests and manage office appearance and supplies
  • Provide 1:1 support for Compass technology adoption
  • Create marketing collateral from templates and liaise with specialists
  • Troubleshoot technology and conference room hardware issues

📋 Requirements

  • 1-2 years experience in customer service, office management, or hospitality
  • Previous experience with enterprise technology (Zendesk, Salesforce, Confluence)
  • Strong problem-solving and communication skills
  • Ability to work in-office during standard hours

✨ Nice to Have

  • Real estate experience
  • Experience with Zendesk, Salesforce, or Confluence

🎁 Benefits & Perks

  • 💰 Incentive programs including cash, equity, or commissions
  • 🏖️ Paid vacation, holidays, sick time, parental leave, recharge leave
  • 🏥 Medical, telehealth, dental, vision insurance
  • 👶 Maven support for new parents and Carrot fertility benefits
  • 🐾 Pet insurance
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