9h ago
Agent Experience Coordinator
Winchester, MA
$45.8k-$54.1k / year
full-timejuniorreal estate
🛠 Tech Stack
💼 About This Role
You'll be the welcoming face of our Winchester office, ensuring smooth daily operations and a world-class experience for agents. Your core impact is supporting agents with Compass tools, marketing requests, and office needs. This role is 100% in-office in Winchester, MA.
🎯 What You'll Do
- Welcome guests and manage office appearance and supplies
- Provide 1:1 support for Compass technology adoption
- Create marketing collateral from templates and liaise with specialists
- Troubleshoot technology and conference room hardware issues
📋 Requirements
- 1-2 years experience in customer service, office management, or hospitality
- Previous experience with enterprise technology (Zendesk, Salesforce, Confluence)
- Strong problem-solving and communication skills
- Ability to work in-office during standard hours
✨ Nice to Have
- Real estate experience
- Experience with Zendesk, Salesforce, or Confluence
🎁 Benefits & Perks
- 💰 Incentive programs including cash, equity, or commissions
- 🏖️ Paid vacation, holidays, sick time, parental leave, recharge leave
- 🏥 Medical, telehealth, dental, vision insurance
- 👶 Maven support for new parents and Carrot fertility benefits
- 🐾 Pet insurance
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