2h ago
Technical Instructor (IT Support)
Cincinnati, Ohio, United States
full-timemidEducation and Training
Tech Stack
Description
You will deliver instructor-led training for entry-level to mid-level IT Support careers. You'll handle daily instruction, assessment, tutoring, and student progress monitoring, while maintaining curriculum materials and LMS records.
Requirements
- 1-3 years of teaching or training experience
- Proficient understanding of IT support fundamentals (hardware, software, networking)
- Familiarity with Windows, MacOS, and Linux
- Experience troubleshooting common IT issues
- Knowledge of IT security protocols and best practices
Responsibilities
- Deliver instructor-led training for IT Support careers
- Conduct daily instruction, assessment, and one-on-one tutoring
- Monitor and evaluate individual student progress
- Collaborate with the team to support student needs and create individualized plans
- Maintain Salesforce/LMS with grades and progress notes
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