2h ago

Technical Instructor (IT Support)

Cincinnati, Ohio, United States
full-timemidEducation and Training

Tech Stack

Description

You will deliver instructor-led training for entry-level to mid-level IT Support careers. You'll handle daily instruction, assessment, tutoring, and student progress monitoring, while maintaining curriculum materials and LMS records.

Requirements

  • 1-3 years of teaching or training experience
  • Proficient understanding of IT support fundamentals (hardware, software, networking)
  • Familiarity with Windows, MacOS, and Linux
  • Experience troubleshooting common IT issues
  • Knowledge of IT security protocols and best practices

Responsibilities

  • Deliver instructor-led training for IT Support careers
  • Conduct daily instruction, assessment, and one-on-one tutoring
  • Monitor and evaluate individual student progress
  • Collaborate with the team to support student needs and create individualized plans
  • Maintain Salesforce/LMS with grades and progress notes
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