1d ago
Customer Success Specialist
Kyiv, Ukraine
โจ $45k-$65k / yearest.
full-timemidfinance
๐ Tech Stack
๐ผ About This Role
You'll manage a portfolio of client relationships in a mix of 1-1 and 1-to-many outbound-led model, focusing on retention and cross-selling. You'll drive commercial outcomes through multi-channel strategies and own the end-to-end sales process.
๐ฏ What You'll Do
- Manage and grow existing client relationships to identify business needs
- Perform outbound outreach including cold calls to drive commercial outcomes
- Design multi-channel strategies for customer lifecycle engagement
- Own end-to-end commercial process: demos, proposals, negotiations, closing
๐ Requirements
- Bachelor's degree in business or engineering
- Fluent in English and Ukrainian
- 2+ years of account management or sales experience
- Expertise in developing business cases and financial analysis
โจ Nice to Have
- High-volume outbound environment experience
- CRM platform experience like Salesforce
- Familiarity with payment industry or ERP tools
๐ Benefits & Perks
- ๐ Global Impact: Work with a company serving 190+ countries
- ๐ฐ Competitive compensation
- ๐ Flexible work arrangements
- ๐ Learning opportunities
- ๐ค Inclusive culture
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Panel Interviewยท 60 min
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