1d ago

Customer Success Specialist

Kyiv, Ukraine

โœจ $45k-$65k / yearest.

full-timemidfinance

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll manage a portfolio of client relationships in a mix of 1-1 and 1-to-many outbound-led model, focusing on retention and cross-selling. You'll drive commercial outcomes through multi-channel strategies and own the end-to-end sales process.

๐ŸŽฏ What You'll Do

  • Manage and grow existing client relationships to identify business needs
  • Perform outbound outreach including cold calls to drive commercial outcomes
  • Design multi-channel strategies for customer lifecycle engagement
  • Own end-to-end commercial process: demos, proposals, negotiations, closing

๐Ÿ“‹ Requirements

  • Bachelor's degree in business or engineering
  • Fluent in English and Ukrainian
  • 2+ years of account management or sales experience
  • Expertise in developing business cases and financial analysis

โœจ Nice to Have

  • High-volume outbound environment experience
  • CRM platform experience like Salesforce
  • Familiarity with payment industry or ERP tools

๐ŸŽ Benefits & Perks

  • ๐ŸŒ Global Impact: Work with a company serving 190+ countries
  • ๐Ÿ’ฐ Competitive compensation
  • ๐Ÿ  Flexible work arrangements
  • ๐Ÿ“ˆ Learning opportunities
  • ๐Ÿค Inclusive culture

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Panel Interviewยท 60 min
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