22h ago
Associate Customer Operations Manager
Canada
โจ $65k-$85k / yearest.
full-timejunior Remotesoftware
๐ผ About This Role
You'll be the face and voice of Deel for our clients, building durable relationships and driving revenue growth. You'll serve as a trusted advisor on operational and product issues while advocating internally for client needs. This role offers a career accelerator at a fast-growing SaaS company transforming global work.
๐ฏ What You'll Do
- Manage and foster relationships with client accounts
- Train clients on Deel processes and platform navigation
- Lead client interactions with product adoption in mind
- Collaborate with growth, support, and product teams
๐ Requirements
- 1-3+ years of customer-facing experience
- Ability to manage high volumes of customer requests
- Experience in fast-growth startup, payroll, consulting, or investment banking
- Strong analytical foundation with data manipulation skills
โจ Nice to Have
- SQL knowledge
- Experience with payroll platforms
- Bilingual English/French
๐ Benefits & Perks
- ๐ Global team with 7,000+ colleagues across 100+ countries
- ๐ Career accelerator at fast-growing SaaS company
- ๐ธ Competitive compensation with equity
- ๐๏ธ Flexible remote work
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Case Study or Technical Assessmentยท 60 min
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