22h ago

Associate Customer Operations Manager

Canada

โœจ $65k-$85k / yearest.

full-timejunior Remotesoftware

๐Ÿ’ผ About This Role

You'll be the face and voice of Deel for our clients, building durable relationships and driving revenue growth. You'll serve as a trusted advisor on operational and product issues while advocating internally for client needs. This role offers a career accelerator at a fast-growing SaaS company transforming global work.

๐ŸŽฏ What You'll Do

  • Manage and foster relationships with client accounts
  • Train clients on Deel processes and platform navigation
  • Lead client interactions with product adoption in mind
  • Collaborate with growth, support, and product teams

๐Ÿ“‹ Requirements

  • 1-3+ years of customer-facing experience
  • Ability to manage high volumes of customer requests
  • Experience in fast-growth startup, payroll, consulting, or investment banking
  • Strong analytical foundation with data manipulation skills

โœจ Nice to Have

  • SQL knowledge
  • Experience with payroll platforms
  • Bilingual English/French

๐ŸŽ Benefits & Perks

  • ๐ŸŒ Global team with 7,000+ colleagues across 100+ countries
  • ๐Ÿš€ Career accelerator at fast-growing SaaS company
  • ๐Ÿ’ธ Competitive compensation with equity
  • ๐Ÿ–๏ธ Flexible remote work

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Case Study or Technical Assessmentยท 60 min
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