15h ago
Team Lead of Content Moderators
Canada
$14.4k-$14.4k / year
full-timesenior Remotemedia
๐ผ About This Role
You'll oversee daily moderation operations and support a distributed team in applying platform guidelines across sensitive content areas. Your core impact is maintaining quality standards and improving workflows in a remote-first setting. You'll collaborate with cross-functional teams focused on continuous improvement and user trust.
๐ฏ What You'll Do
- Supervise moderation operations and enforce quality and compliance targets.
- Provide guidance on complex or high-risk moderation cases.
- Monitor performance metrics and identify operational improvements.
- Coordinate scheduling and workflow distribution.
- Conduct moderation audits to maintain enforcement accuracy.
๐ Requirements
- 2-4 years of leadership in content moderation or trust & safety.
- Understanding of sensitive content areas like hate speech and extremism.
- Experience interpreting and enforcing platform policies consistently.
- Analytical skills to review moderation data and support process improvements.
โจ Nice to Have
- Experience with adult-content platforms.
- Knowledge of moderation tools and systems.
๐ Benefits & Perks
- ๐ฐ Competitive compensation up to $1,200 USD per month
- ๐ Performance-based bonus
- ๐๏ธ Paid vacation and sick leave
- ๐ Fully remote work
- ๐ Professional development opportunities
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter callยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Technical or case assessmentยท 60 min
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