🛠 Tech Stack

💼 About This Role

You'll lead the design of AI-driven voice agents for healthcare, mapping complex health plan constraints into conversational scripts. Your work will directly enhance patient interactions and improve operational efficiency. This role offers a chance to transform patient care using cutting-edge conversational AI.

🎯 What You'll Do

• Map health plan constraints into conversational AI scripts.
• Translate business workflows into engaging voice interactions.
• Write and refine dialogue flows for voice AI agents.
• Test clinical safety and compliance of each agent.
• Collaborate with engineering for seamless integration.

📋 Requirements

• 3+ years in health insurance, payor, or PBM environments.
• Expertise in member journeys and clinical operations.
• Experience in conversation design and content creation.
• Proven ability to deliver high-quality output in fast-paced settings.

✨ Nice to Have

• Experience with voice agent platforms or tools.
• Knowledge of healthcare regulatory compliance.
• Strong technical writing skills.

🎁 Benefits & Perks

• 🏠 Remote work flexibility
• 🏥 Healthcare AI expertise exposure
• 🔬 Cutting-edge technology projects
• 🤝 Collaborative environment
• 📈 Professional development opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min