💼 About This Role

You'll lead and develop a best-in-class team to create exceptional customer experiences for a people-powered beauty brand. You'll drive talent culture and business results in a Soho flagship store. This role offers a chance to shape the retail experience for a beloved lifestyle brand.

🎯 What You'll Do

• Coach and develop team members through feedback and recognition
• Manage floor presence and lead customer experience initiatives
• Analyze business results to improve store operations
• Support talent acquisition and build candidate pipeline

📋 Requirements

• Retail leadership experience in a high-volume environment
• Experience with talent development and coaching
• Strong analytical skills for business reporting
• Flexibility to work weekends and holidays

✨ Nice to Have

• Experience in luxury or beauty retail
• Knowledge of visual merchandising standards

🎁 Benefits & Perks

• 🏖️ Paid time off
• 💰 Employee discount on Glossier products
• 📚 Professional development opportunities
• 🧘 Wellness programs

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min