about 3 hours ago
Student Service Lead
Rwanda
full-timesenioreducation
Description
You will lead a team providing essential support services to ALU students, covering housing, meals, immigration, financial aid, and scholar liaison. Your work ensures students have the resources to succeed and thrive in a transformative learning environment.
Requirements
- Master's degree in Student Affairs, Higher Education Administration, or related field.
- Minimum 5 years of experience in student services, with at least 2 years in a leadership role.
- Demonstrated experience in housing, meals, immigration, financial aid, or scholar liaison.
- Strong understanding of student development theory and best practices.
- Excellent communication, interpersonal, and problem-solving skills.
Responsibilities
- Lead and mentor team members, delegating tasks and fostering a collaborative environment.
- Oversee student housing operations including applications, assignments, and facility coordination.
- Coordinate meal services with catering providers to ensure nutritious and culturally diverse options.
- Guide students through visa and permit processes and ensure immigration compliance.
- Administer financial aid programs including scholarships, grants, and loans.
- Manage scholarship programs, monitor scholar progress, and liaise with sponsors.
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