🛠 Tech Stack

💼 About This Role

You'll be the friendly voice guiding private car sellers and verified dealers through Motorway's online platform. You'll help customers navigate the selling process, ensuring smooth transactions and satisfaction. You'll work with AI-powered tools to solve real problems and make car selling stress-free.

🎯 What You'll Do

• Chat with car sellers and dealers to build trust and answer questions
• Use initiative and problem-solving skills to tackle challenges
• Master CRM systems for data accuracy and efficiency
• Champion the customer experience and find improvement opportunities

📋 Requirements

• 1+ year of customer service or sales experience
• Excellent communication skills (phone, email, chat)
• Detail-oriented and able to multitask
• Quick learner comfortable with technology

✨ Nice to Have

• Experience in automotive or marketplace industries
• Familiarity with CRM tools like Salesforce or HubSpot

🎁 Benefits & Perks

• 💰 £27,000 starting salary
• 🏖️ Work from home 1 day per week
• 🏢 Sea-fronted office with social events, massages, and free snacks
• 📚 Personal development budget for books, courses, conferences
• 🏥 BUPA health insurance with dental and fitness discounts

📨 Hiring Process

Initial 30-min call, team matching, then 60-min final interview with skills assessment.