10h ago
Driver Operations Associate
Parañaque, Metro Manila, Philippines
✨ $15k-$25k / yearest.
full-time
🛠 Tech Stack
💼 About This Role
You'll work on the Driver Management team at Lalamove, a leading on-demand delivery platform. You'll ensure driver alignment and operational clarity through clear communications and support data-driven decisions with regular performance reports. This role focuses on accurate cash-outs and KYC processing for drivers.
🎯 What You'll Do
- Develop clear spiels and announcements for driver alignment.
- Prepare reports on delivery performance and driver feedback.
- Process driver account updates and KYC applications.
- Execute daily driver cash-outs with accuracy.
- Oversee driver platform withdrawals via manual and in-app channels.
📋 Requirements
- Proficient in Microsoft Excel and Google Sheets for data tracking.
- Strong written and verbal communication skills.
- Excellent organizational skills with ability to multitask.
✨ Nice to Have
- Familiarity with KYC processes or financial applications.
- Experience with platform-based operations.
📨 Hiring Process
Estimated timeline: 1-2 weeks · AI estimate
- 1Recruiter Call· 30 min
- 2Hiring Manager Interview· 45 min
- 3Offer· 1 day
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