10h ago

Driver Operations Associate

Parañaque, Metro Manila, Philippines

$15k-$25k / yearest.

full-time

🛠 Tech Stack

💼 About This Role

You'll work on the Driver Management team at Lalamove, a leading on-demand delivery platform. You'll ensure driver alignment and operational clarity through clear communications and support data-driven decisions with regular performance reports. This role focuses on accurate cash-outs and KYC processing for drivers.

🎯 What You'll Do

  • Develop clear spiels and announcements for driver alignment.
  • Prepare reports on delivery performance and driver feedback.
  • Process driver account updates and KYC applications.
  • Execute daily driver cash-outs with accuracy.
  • Oversee driver platform withdrawals via manual and in-app channels.

📋 Requirements

  • Proficient in Microsoft Excel and Google Sheets for data tracking.
  • Strong written and verbal communication skills.
  • Excellent organizational skills with ability to multitask.

✨ Nice to Have

  • Familiarity with KYC processes or financial applications.
  • Experience with platform-based operations.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

  1. 1Recruiter Call· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Offer· 1 day
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