8h ago

Bilingual Client Services Representative - New Accounts

Chicago, IL

$65k-$75k / year

full-time Hybridfinance

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll support the New Accounts team, acting as a liaison between clients and operational teams to ensure exceptional client experiences. Your core impact will be resolving application issues and collaborating cross-functionally. This hybrid role offers the chance to work with cutting-edge technology at a top-ranked online broker.

🎯 What You'll Do

  • Respond to client inquiries about account applications and documentation.
  • Assist processing teams with client outreach for account approval.
  • Review new account applications and ensure compliance with AML/KYC.
  • Identify process improvements to enhance client experience.

πŸ“‹ Requirements

  • Bachelor's Degree.
  • Excellent command of written and spoken Spanish and English.
  • Proficient in MS Office applications.
  • Strong organizational and multitasking abilities.

✨ Nice to Have

  • FINRA licensing preferred.
  • Experience in financial services or brokerage.

🎁 Benefits & Perks

  • πŸ’° Competitive base salary $65k-$75k plus bonus and stock grant.
  • πŸ₯ Health and wellness benefits including medical, dental, vision.
  • 🍽️ Daily lunch allowance and stocked kitchen.
  • πŸ“š Education reimbursement and learning opportunities.
  • πŸƒ Corporate events and team outings.

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1HR Phone ScreeningΒ· 30 min
  2. 2PI TestΒ· 60 min
  3. 3Video InterviewΒ· 45 min
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