8h ago
Bilingual Client Services Representative - New Accounts
Chicago, IL
$65k-$75k / year
full-time Hybridfinance
π Tech Stack
πΌ About This Role
You'll support the New Accounts team, acting as a liaison between clients and operational teams to ensure exceptional client experiences. Your core impact will be resolving application issues and collaborating cross-functionally. This hybrid role offers the chance to work with cutting-edge technology at a top-ranked online broker.
π― What You'll Do
- Respond to client inquiries about account applications and documentation.
- Assist processing teams with client outreach for account approval.
- Review new account applications and ensure compliance with AML/KYC.
- Identify process improvements to enhance client experience.
π Requirements
- Bachelor's Degree.
- Excellent command of written and spoken Spanish and English.
- Proficient in MS Office applications.
- Strong organizational and multitasking abilities.
β¨ Nice to Have
- FINRA licensing preferred.
- Experience in financial services or brokerage.
π Benefits & Perks
- π° Competitive base salary $65k-$75k plus bonus and stock grant.
- π₯ Health and wellness benefits including medical, dental, vision.
- π½οΈ Daily lunch allowance and stocked kitchen.
- π Education reimbursement and learning opportunities.
- π Corporate events and team outings.
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1HR Phone ScreeningΒ· 30 min
- 2PI TestΒ· 60 min
- 3Video InterviewΒ· 45 min
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