1d ago

Lead Customer Education Consultant

Florida

$84k-$103k / year

full-timesenior Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll design and deliver engaging training experiences for diverse clients to enhance product adoption. Your core impact will be developing customized training plans and facilitating virtual instructor-led sessions. This role stands out with the opportunity to manage instructional design projects from conception to delivery.

๐ŸŽฏ What You'll Do

  • Develop customized training plans for individual accounts.
  • Facilitate engaging virtual instructor-led training sessions.
  • Conduct discovery sessions to understand customer goals.
  • Design and execute Train-the-Trainer programs.

๐Ÿ“‹ Requirements

  • 5+ years experience in instructional design in SaaS.
  • Proven facilitation skills in virtual and classroom settings.
  • Strong understanding of adult learning principles.
  • Proficiency with eLearning tools like Articulate 360 or Captivate.

โœจ Nice to Have

  • Experience with content authoring tools.
  • Excellent communication and presentation skills.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Competitive salary range of $84k-$103k USD.
  • ๐Ÿฅ Comprehensive health plans.
  • ๐Ÿ“š Professional growth opportunities.
  • ๐Ÿ’ฐ 401k contribution plan.
  • ๐Ÿ›ก๏ธ Disability and life insurance coverage.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical/Portfolio Reviewยท 60 min

๐Ÿšฉ Heads Up

  • Willingness to travel up to 40% for onsite training.
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