1d ago
Lead Customer Education Consultant
Florida
$84k-$103k / year
full-timesenior Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll design and deliver engaging training experiences for diverse clients to enhance product adoption. Your core impact will be developing customized training plans and facilitating virtual instructor-led sessions. This role stands out with the opportunity to manage instructional design projects from conception to delivery.
๐ฏ What You'll Do
- Develop customized training plans for individual accounts.
- Facilitate engaging virtual instructor-led training sessions.
- Conduct discovery sessions to understand customer goals.
- Design and execute Train-the-Trainer programs.
๐ Requirements
- 5+ years experience in instructional design in SaaS.
- Proven facilitation skills in virtual and classroom settings.
- Strong understanding of adult learning principles.
- Proficiency with eLearning tools like Articulate 360 or Captivate.
โจ Nice to Have
- Experience with content authoring tools.
- Excellent communication and presentation skills.
๐ Benefits & Perks
- ๐๏ธ Competitive salary range of $84k-$103k USD.
- ๐ฅ Comprehensive health plans.
- ๐ Professional growth opportunities.
- ๐ฐ 401k contribution plan.
- ๐ก๏ธ Disability and life insurance coverage.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical/Portfolio Reviewยท 60 min
๐ฉ Heads Up
- Willingness to travel up to 40% for onsite training.
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