💼 About This Role

You'll oversee daily operations at an ice rink, managing a large team and ensuring a premium guest experience. Your core impact will be maintaining safety, compliance, and operational excellence. This role offers career growth and learning opportunities in a dynamic environment.

🎯 What You'll Do

• Oversee daily rink operations and facility presentation
• Lead, coach, and support a team of up to 100 employees
• Develop weekly staffing schedules and manage payroll
• Uphold elevated hospitality and address guest issues

📋 Requirements

• 5+ years management experience in hospitality or recreation
• Proven experience managing large teams in high-volume settings
• Strong background in scheduling and payroll administration
• Proficiency with scheduling systems and Microsoft Office

✨ Nice to Have

• Experience in a unionized work environment
• Ice rink or sports facility operations experience
• Experience with event operations and crowd management

🎁 Benefits & Perks

• 🏥 Medical, Dental, Vision insurance
• 💰 401k with matching contributions
• 🏖️ Paid Time Off
• 📚 Education Discounts
• 🐾 Pet Insurance discounts

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3On-site Interview· 1 hour