20h ago
Pre-Service Quality Training Specialist
US
β¨ $50k-$65k / yearest.
full-time Remotehealthcare
πΌ About This Role
You'll design and deliver training programs to enhance staff performance in a healthcare environment. Your work will directly improve service quality and patient outcomes through structured onboarding and continuous education. This role connects quality management with hands-on coaching in a mission-driven setting.
π― What You'll Do
- Conduct needs assessments and support performance improvement initiatives
- Design, coordinate, and deliver onboarding and continuing education programs
- Maintain training materials, manuals, and educational resources
- Track participation and maintain training records and reports
π Requirements
- Bachelor's degree or Associate's with 2+ years relevant experience
- Experience in quality management, training, or performance improvement
- Ability to work with automated information systems and office software
- Strong organizational skills and attention to detail
β¨ Nice to Have
- Background in healthcare or regulated environment
- Experience in leadership or staff development
π Benefits & Perks
- π΅ Competitive salary aligned with experience
- π₯ Comprehensive medical, dental, and retirement benefits
- ποΈ Generous paid time off and wellness support
- π Tuition assistance and career development opportunities
- π€ Employee assistance and well-being programs
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter phone screenΒ· 30 min
- 2Hiring manager interviewΒ· 45 min
- 3Skills assessment or panel interviewΒ· 45 min
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