20h ago

Pre-Service Quality Training Specialist

US

✨ $50k-$65k / yearest.

full-time Remotehealthcare

πŸ’Ό About This Role

You'll design and deliver training programs to enhance staff performance in a healthcare environment. Your work will directly improve service quality and patient outcomes through structured onboarding and continuous education. This role connects quality management with hands-on coaching in a mission-driven setting.

🎯 What You'll Do

  • Conduct needs assessments and support performance improvement initiatives
  • Design, coordinate, and deliver onboarding and continuing education programs
  • Maintain training materials, manuals, and educational resources
  • Track participation and maintain training records and reports

πŸ“‹ Requirements

  • Bachelor's degree or Associate's with 2+ years relevant experience
  • Experience in quality management, training, or performance improvement
  • Ability to work with automated information systems and office software
  • Strong organizational skills and attention to detail

✨ Nice to Have

  • Background in healthcare or regulated environment
  • Experience in leadership or staff development

🎁 Benefits & Perks

  • πŸ’΅ Competitive salary aligned with experience
  • πŸ₯ Comprehensive medical, dental, and retirement benefits
  • πŸ–οΈ Generous paid time off and wellness support
  • πŸ“š Tuition assistance and career development opportunities
  • 🀝 Employee assistance and well-being programs

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter phone screenΒ· 30 min
  2. 2Hiring manager interviewΒ· 45 min
  3. 3Skills assessment or panel interviewΒ· 45 min
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