💼 About This Role

You'll lead regional onboarding teams to drive customer activation and retention for SiteMinder's hotel commerce platform. Your core impact will be achieving regional targets and fostering a culture of continuous improvement. This role offers a hybrid working model in Bangkok.

🎯 What You'll Do

• Manage daily operations of the regional onboarding team
• Achieve annual regional targets and KPIs
• Foster a culture of customer centricity and continuous improvement
• Collaborate with sales, support, and product teams

📋 Requirements

• Proven track record managing customer-facing teams in SaaS industry
• Demonstrated leadership experience in fast-paced, high-growth environment
• Exceptional communication and negotiation skills with stakeholders
• Strong analytical and problem-solving abilities with data-driven approach

✨ Nice to Have

• Experience with hotel or hospitality technology
• Multilingual capabilities for APAC region
• Experience with Salesforce or similar CRM

🎁 Benefits & Perks

• 📈 Equity packages
• 🏡 Hybrid working model
• 🧠 Mental health initiatives
• 👶 Generous parental leave
• 🎉 Paid birthday, study, and volunteering leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Interview· 60 min