🛠 Tech Stack

💼 About This Role

You'll consult with clients to configure clinical communication platforms and design high-quality applications that balance clinician, patient, and company needs. Your core impact is optimizing workflows to improve patient care and clinician well-being. This role offers a chance to join a KLAS award-winning health IT leader with 30,000+ customers.

🎯 What You'll Do

• Consult with clients to discover and document needs
• Design and configure high-quality applications
• Prioritize and manage many tasks simultaneously
• Receive requests to cancel services and retain clients

📋 Requirements

• 1-2+ years as a PerfectServe Specialist
• Ability to meet role expectations and KPIs

✨ Nice to Have

• 2+ years as a PerfectServe Shift Leader
• Experience with healthcare technology
• Experience in a process improvement role

🎁 Benefits & Perks

• 🏠 Remote first work environment
• 🏥 Health, Dental, Vision, Life and Disability Insurance available day one
• 💰 401K with match, immediately vested
• 📅 17 company holidays, 2 floating holidays plus competitive PTO

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Assessment· 60 min
3. 3Panel Interview· 60 min
4. 4Offer· 1 day