2h ago

PC Field Support Specialist

Fort Meade, MD

$40k-$60k / year

full-timemidInformation Technology

🛠 Tech Stack

💼 About This Role

You'll join T-Rex Solutions to provide Tier 2 and 3 on-site and remote support for computer workstations, servers, and peripherals at a critical national security site. You'll conduct site surveys, prepare technical design packages, and train personnel on hardware use.

🎯 What You'll Do

  • Provide Tier 2/3 support for workstations, servers, printers, and teleconferencing equipment
  • Conduct site surveys and document configurations
  • Prepare engineering plans and installation schedules
  • Troubleshoot, repair, and test hardware and cabling

📋 Requirements

  • High school diploma with 4+ years experience or Associate's with 2+ years
  • Active TS/SCI with Full Scope Polygraph
  • Expert in installing, repairing, and troubleshooting computer hardware
  • DoD 8570 IAT Level 1 certification

✨ Nice to Have

  • Experience with Active Directory security and policies
  • Proficiency in Microsoft Office applications
  • Familiarity with AutoCAD for technical drawings

🎁 Benefits & Perks

  • 🏖️ PTO available immediately upon joining
  • 👶 Paid parental leave
  • 🏥 Health, vision, and dental insurance
  • 📚 Annual training and tuition reimbursement
  • 💰 401(k) plan with company match fully vested after 60 days
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