Associate Director, Experience Strategy at Jobs at RAPP

2h ago

Associate Director, Experience Strategy

New York

$115,000-$135,000 / year

full-timedirector HybridMarketing

Tech Stack

Description

You will lead strategic initiatives and CRM journeys for world-class brands, collaborating across teams to create personalized customer experiences. Your role involves overseeing deliverables, developing communication strategies, and guiding junior strategists.

Requirements

Bachelor's Degree in related field
7+ years strategic planning at agency, CRM/CXM or digital marketing
Strong CRM knowledge and experience developing campaign strategic plans
Ability to manage multiple projects with various deadlines simultaneously
Proficient in Microsoft Office and PowerPoint/Keynote

Responsibilities

Oversee development of strategic initiatives and deliverables for clients
Create CRM/communication strategies to capture and nurture customers across decision-making process
Collaborate in interagency team to build customer experience programs across web, email, mobile, media
Develop personalized content strategies at scale
Guide team of junior strategists

Jobs at RAPP

We are RAPP – world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that values diversity and emphasizes personal well-being. RAPP is part of the global network Omnicom and is part of the OPMG Group of Companies. To learn more, visit www.rapp.com

Other jobs at Jobs at RAPP

No other jobs found.

0 views 0 saves 0 applications