🛠 Tech Stack

💼 About This Role

You'll serve as the lead technical advisor for SMB customers during the pre-sales process, partnering with Account Executives to design solutions using Plaid's API platform. Your core impact will be driving revenue outcomes by overcoming technical objections and ensuring successful adoption. This role offers exposure to the fast-growing fintech ecosystem with a market-leading company.

🎯 What You'll Do

• Lead technical product demonstrations for SMB prospects
• Partner with Account Executives to address technical requirements
• Design solutions and share best practices throughout the sales process
• Translate prospect feedback into product insights with engineering teams

📋 Requirements

• Customer empathy and strong communication skills
• Background combining business and technical experience
• Knowledge of web services, APIs, HTTP, and REST
• Understanding of mobile and web application architecture

✨ Nice to Have

• Experience with Credit, Payments & Identity verification
• Familiarity with fintech ecosystem

🎁 Benefits & Perks

• 💰 Competitive salary with equity
• 🏖️ Flexible PTO
• 🏥 Health, dental, vision insurance
• 📈 401(k) match
• 🏢 Hybrid work model (NYC office)