💼 About This Role

You'll serve as the central hub for satellite bandwidth customers, managing contractual deliverables and revenue tracking. Your core impact is ensuring customer support, engineering alignment, and financial accuracy. This role offers hands-on exposure to satellite network operations in a fast-growing space company.

🎯 What You'll Do

• Manage customer lifecycle as primary commercial point of contact
• Own commercial revenue tracking and billing accuracy
• Coordinate technical troubleshooting with engineering teams
• Maintain rigorous documentation of interactions and commitments

📋 Requirements

• 1-5 years of experience in Account Management or Commercial Operations
• Technical degree in Engineering, Physics, Math, or CS preferred
• Financial literacy and comfort with contracts and revenue tracking
• Willingness to travel up to 20%

✨ Nice to Have

• Experience translating engineer-speak into customer-speak
• Experience analyzing contracts or spreadsheets
• Ability to drive complex projects to completion

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🍱 Free on-site catered meals
• 🏥 Company-subsidized healthcare
• 💰 Equity package via incentive stock options
• 🏦 401(k) retirement planning

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3On-site Interview· 2 hours