🛠 Tech Stack

💼 About This Role

You'll lead a team of analysts supporting Fraud Safety operations at a global scale, translating complex enforcement workflows into scalable KPI frameworks and experimentation roadmaps. This high-impact role sits at the intersection of Operations, Policy, Product, and Engineering, enabling data-driven operational decisions across human enforcement systems.

🎯 What You'll Do

• Define and operationalize KPI frameworks for global Fraud Safety operations
• Build dashboards and reporting systems to monitor enforcement performance
• Lead experimentation (A/B testing, pilots) to improve enforcement quality
• Partner with global operations and vendor teams to optimize staffing and capacity

📋 Requirements

• 8+ years of experience in analytics, risk, or safety
• 5+ years leading high-performing teams
• Strong SQL data-modeling expertise
• Proven experience supporting large-scale human operations (content moderation, fraud review)

✨ Nice to Have

• Background in Trust Safety, Integrity, Fraud, or Risk operations
• Familiarity with real-time decision engines and anomaly-detection frameworks
• Statistics or quantitative graduate degree (MS/PhD)

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Comprehensive health insurance
• 💰 Equity and bonuses
• 🏠 Remote work flexibility
• 📈 Professional development budget

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min
4. 4Leadership Interview· 45 min
5. 5Offer· N/A