🛠 Tech Stack

💼 About This Role

You'll act as the bridge between engineering teams and customers, integrating AI-driven automation tools into real-world operations. Your work will directly shape product deployment and customer success at a hyper-growth IoT company. This role offers hands-on product building and field travel.

🎯 What You'll Do

• Manage customer accounts and build strong relationships
• Oversee installation, testing, and troubleshooting at customer sites
• Facilitate communication between engineering and customers
• Implement and train personnel on AI automation tools

📋 Requirements

• 3+ years in customer success or field operations
• Demonstrated passion for AI technologies
• Cross-functional communication skills with engineering teams
• Willingness to travel monthly 2-3 days

✨ Nice to Have

• Experience discovering and implementing new software tools
• Background in account management

🎁 Benefits & Perks

• 📈 Growth Development: diverse roles and mentorship from senior leaders
• 🌍 Impactful Work: contribute to tech solutions that save lives
• 🤝 Founder Mentality: every team member regarded as a founder

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager· 45 min