11h ago

Principal Delivery Success Manager

Toronto, Ontario, Canada

$123k-$169.4k / year

full-timelead Hybridcybersecurity

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead Okta partners in delivering IAM services, guiding them through a maturity model to ensure high-quality implementations. Your work directly impacts customer success and scales partner-led delivery. This role offers the chance to shape a growing partner ecosystem at a leading identity security company.

๐ŸŽฏ What You'll Do

  • Develop delivery capability across assigned partner portfolio
  • Guide partners through Service Delivery Partner maturity model
  • Review and validate partner go-live submissions
  • Serve as delivery advisor for sales teams when identifying partners

๐Ÿ“‹ Requirements

  • 10+ years in enterprise software delivery, professional services, or partner success
  • Experience working with system integrators or service delivery partners
  • Strong understanding of identity and access management concepts
  • Ability to evaluate partner capabilities and recommend improvement strategies

โœจ Nice to Have

  • Familiarity with programming languages (.NET, JavaScript, Python, Java)
  • Familiarity with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX)
  • Familiarity with AI GPTs

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿฅ Health, dental, and vision insurance
  • ๐Ÿ’ฐ RRSP with match
  • ๐Ÿ“ž Telemedicine
  • ๐Ÿ‘ถ Parental leave

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter phone screenยท 30 min
  2. 2Hiring manager interviewยท 60 min
  3. 3Panel interviewยท 90 min
0 0 0