💼 About This Role

You'll execute the end-to-end movement of shipments for Flexport's customers, ensuring data integrity and minimizing delays. Your work directly supports global supply chain operations for a $19B merchandise portfolio. This role offers potential for international relocation as Flexport expands.

🎯 What You'll Do

• Execute movement of containers and air freight to destination
• Serve as first escalation point for issue resolution
• Track metrics to improve data quality and timeliness
• Coordinate shipment delivery appointments and reporting

📋 Requirements

• Bachelor's degree or 1+ year of relevant experience
• Fluency in English (written and verbal)
• Strong attention to detail in fast-paced environment
• Flexible hours including holidays, weekends, and shifts

✨ Nice to Have

• Customer service experience
• Troubleshooting and de-escalation skills
• Associate's degree

🎁 Benefits & Perks

• 🌍 International relocation potential
• 🏢 Operations center role in Guadalajara
• 🚚 Logistics industry experience
• 📈 Growth opportunities with company expansion

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 45 min

🚩 Heads Up

• Requires flexible hours including holidays and night shifts
• No salary mentioned in listing