16h ago

Manager of People Operations

Charlotte, North Carolina, United States

✨ $90k-$130k / yearest.

full-timesenior Hybridsoftware

πŸ’Ό About This Role

You'll build reliable, efficient HR operations through process improvement and technology enablement. You'll drive adoption of HRIS and automation tools to reduce manual work. This role offers the chance to shape scalable systems in a growing tech company.

🎯 What You'll Do

  • Assess and improve HR workflows across the employee lifecycle
  • Build and maintain a process improvement roadmap with standardized workflows
  • Define and track operational KPIs such as SLAs and cycle times
  • Lead root cause analysis for recurring HR issues and implement scalable solutions

πŸ“‹ Requirements

  • 5+ years of progressive HR experience with a focus on HR operations or process improvement
  • Proven experience improving or scaling HR workflows in a growing organization
  • Hands-on experience with an HRIS such as Workday, SAP, UKG, or comparable platform
  • 2+ years of people leadership experience

✨ Nice to Have

  • Experience with automation and AI tools in HR
  • Knowledge of benefits administration
  • Experience with tiered service delivery models

🎁 Benefits & Perks

  • πŸ–οΈ 18 days PTO plus 11 holidays and 16 hours volunteer time off
  • πŸ’Š Competitive Healthcare with $0 premium option for teammate-only coverage
  • πŸ’° 401(k) Match 100% on first 3%, 50% on next 2%
  • πŸ‘Ά Parental Leave 8 weeks 100% paid
  • πŸ‹οΈ Onsite gym, fitness center, yoga studio, and basketball court

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 60 min
  3. 3Panel InterviewΒ· 60 min
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