4h ago
Reservations & Front Office Agent
Ericeira, Portugal
โจ $25k-$35k / yearest.
full-time Hybrid
๐ Tech Stack
๐ผ About This Role
You'll handle reservations and serve as the first point of contact for guests at a boutique seaside hotel. You'll ensure seamless booking experiences and support the Front Office and Events teams, making every guest's stay unforgettable.
๐ฏ What You'll Do
- Handle reservation requests via phone, email, and online channels.
- Support Front Office team with agencies and special requests.
- Provide administrative support to the Events team.
- Support revenue management and maintain documentation.
๐ Requirements
- Proficiency in English is essential.
- Impeccable attention to detail and multitasking ability.
- Previous experience in reservations or Front Office.
- Knowledge of MEWS system is preferred.
โจ Nice to Have
- Additional language skills.
- Proactivity and flexibility.
- Team spirit and collaboration.
๐ Benefits & Perks
- ๐ Continuous training
- ๐ Growth opportunities
- ๐ค Collaborative work environment
- ๐ Family & Friends rates
- ๐ Ocean views workplace
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter callยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Offerยท 1 day
0 0 0