4h ago

Reservations & Front Office Agent

Ericeira, Portugal

โœจ $25k-$35k / yearest.

full-time Hybrid

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll handle reservations and serve as the first point of contact for guests at a boutique seaside hotel. You'll ensure seamless booking experiences and support the Front Office and Events teams, making every guest's stay unforgettable.

๐ŸŽฏ What You'll Do

  • Handle reservation requests via phone, email, and online channels.
  • Support Front Office team with agencies and special requests.
  • Provide administrative support to the Events team.
  • Support revenue management and maintain documentation.

๐Ÿ“‹ Requirements

  • Proficiency in English is essential.
  • Impeccable attention to detail and multitasking ability.
  • Previous experience in reservations or Front Office.
  • Knowledge of MEWS system is preferred.

โœจ Nice to Have

  • Additional language skills.
  • Proactivity and flexibility.
  • Team spirit and collaboration.

๐ŸŽ Benefits & Perks

  • ๐Ÿ“š Continuous training
  • ๐Ÿš€ Growth opportunities
  • ๐Ÿค Collaborative work environment
  • ๐Ÿ  Family & Friends rates
  • ๐ŸŒŠ Ocean views workplace

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter callยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Offerยท 1 day
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